How to get more out of AI

There is a lot of hype around AI at the moment, with people getting inundated with how it will be changing our lives, yet often the lived experience of today is often poles apart from what we are told the future will be, and to be honest here is why.

When first working with AI, think of it along the lines of a brand-new employee, and just like someone new in any business, AI can do basic tasks but ask it to do more complicated tasks, and it can start to fail.  All because it doesn't have enough information.

Probably the best way to think of initially working with AI is to think of asking an average teenager to do a task.  To get the best results you need:

• To be specific with your instructions
• Either provide all of the information needed to do the job or tell the AI where it can get the information it needs to do the job
• Provide context to the instruction
• When you get the first results back, add more details or instructions to distil the results 
• Regenerate the results and give feedback to the AI tool 
• Check the output, don't trust it to be correct, AI is not always accurate and it may be using inaccurate sources, it is not infallible

If you got a new employee it takes them a while to get up to speed in the business, the same goes with AI when you first start working with it. 

One of the words that often leaves people scratching their heads is that AI needs training, which sometimes conjures up images of an AI tool being told to sit, stay, roll over.  But the reality is that AI does need some training, just like a new employee does.  You don't expect a new employee to know where all the company data is, they need to be told or trained.  The other thing with a new employee is that you need to provide them with feedback on what they are doing, they don't know if they are doing their job right, they assume they are, or they may be looking for guidelines to ensure they are doing what is expected. 

The same goes with your chosen AI tool, it needs to get feedback, it needs to learn what you expect from it, in order to improve. which is why it is imperative you stick with your chosen AI tool and work with it to help it learn what you are are looking for so it can become more useful to you.

The more you do the, the more accurate the AI tool becomes, the more useful it is to you and the more accurate the output each time.

If you would like more information about how AI could help your business, contact us on 01722 411 999 and we will show you AI in action.