Business IT Support

  • Introduction

    Our Business IT Support Is for Businesses Like Yours

    IT is fantastic when it is doing what it is meant to but there are times when computers don’t do quite what you’re expecting them to, it may be an update has changed the look or feel of the computer or application or it could be something unexpected like a hardware failure that has caused the issues.

    Introduction
  • Our approach

    What Our Business IT Support Can Do for You

    The Silver Cloud Business offers three levels of business IT support to ensure that your business runs smoothly, these are:

    • IT Helpdesk Support – where we keep track of all problems and resolutions.
    • Remote IT Support – where we can provide assistance, pretty much immediately, to help get your IT systems back in order. 
    • Automated IT Support and Monitoring – which is part of our managed service offering where we can predict potential issues before they happen and tackle them or be notified of any issues such as an internet outage so we can diagnose the fault and get your business up and running much faster.

    Get remote IT support

Featured Case Study

  • Sector / Charity

    What our clients say - Salisbury Foodbank

    Maria Stephenson - Salisbury Foodbank Manager

    Silver Cloud understood our needs as a small charity in a larger network of charities and have been instrumental connecting our core team and trustees via MS365, including training, network support and telephony. We are confident our documents are safe and secure. Silver cloud are not just at the end of the phone, they are physically by your side when you need them to be. Providing solutions to external internet outages to allow us to continue supporting people in crisis in our community. They have also been kind to gift us charitable laptops when our outreach has expanded. Our charity is driven to support local people, working alongside local business’ is just as important to us. Their engineers have become part of our extended foodbank family.

    What our clients say - Salisbury Foodbank

The Silver Cloud Business Can Help Transform How Your Business Operates and Collaborates.

Contact us today for more information or advice about Business IT Support and how it can help benefit your business.