On Premise PBX Phone System

  • Introduction

    What Is an On Premises PBX?

    Making and receiving telephone calls is a cornerstone of most businesses communication and often companies require phone systems in house to manage the complexity of the companies needs.

    A Private Branch Exchange (PBX) is a private telephone network used within a business where the users of the On premise PBX phone system can communicate internally (within their company) and externally (with the outside world), using different communication channels like Voice over IP, ISDN or analog.

    Introduction
  • The challenge

    How On Premise PBX Is Changing

    BT are retiring ISDN lines (the lines that allow multiple phone lines into a company), currently scheduled for September 2023, which means that you will need to start planning your migration away from traditional business telephone systems, and look to implement a new way of call delivery over the internet such as SIP trunks to replace the ISDN lines.

  • The solution

    Do You Need to Make a Change to Your On Premises PBX Set Up?

    Old phone systems are often incompatible with SIP or the manufacturer has stopped making the expansion cards to support SIP because they are developing new products. This means that you may need a new business phone system. If you would like to explore a new telephone system, let us help, we can gather your requirements and then find the best solution to fit those needs. We can offer advice on a number of different solutions including integrating your PBX calls into Microsoft Teams and Microsoft Phone Systems as well as Viegli Voice as our preferred business phone system supplier.

Featured Case Study

  • Sector / Charity

    What our clients say - Salisbury Foodbank

    Maria Stephenson - Salisbury Foodbank Manager

    Silver Cloud understood our needs as a small charity in a larger network of charities and have been instrumental connecting our core team and trustees via MS365, including training, network support and telephony. We are confident our documents are safe and secure. Silver cloud are not just at the end of the phone, they are physically by your side when you need them to be. Providing solutions to external internet outages to allow us to continue supporting people in crisis in our community. They have also been kind to gift us charitable laptops when our outreach has expanded. Our charity is driven to support local people, working alongside local business’ is just as important to us. Their engineers have become part of our extended foodbank family.

    What our clients say - Salisbury Foodbank

The Silver Cloud Business Can Help Transform How Your Business Operates and Collaborates.

Contact us today for more information or advice about On Premise PBX Phone System and how it can help benefit your business.