Recovery as a Service (RaaS)

  • Introduction

    Why We Need Recovery as a Service for Business

    Having a backup is great, but it should only really be relied on to help recover data that has been lost or corrupted or to go back to previous versions of a file.

    Backups are not great in disaster recovery scenarios because they can seldom get everything back in working order, especially data bases and directory services such as Microsoft Active Directory, or if you can, it takes a very long time to restore these and bring them online which can often have negative impact on a business, after all, a business that is offline and cannot trade will find the chances of recovery diminish by each hour they are offline.

  • The solution

    Recovery as a Service Can Get You Back Online In Minutes

    This is where recovery as a service (sometimes known as RaaS or Disaster Recovery as a Service) is your friend. RaaS enables a business or organisation to recover servers or applications back online in a matter of minutes in the event of a disaster, ensuring the business is up and running as quickly as possible. This then allows time for the original disaster to be resolved before recovering the service back to its original destination.

  • The benefits

    The Advantages of Disaster Recovery as a Service Are Obvious

    • The business or organisation doesn’t have to invest in expensive standby hardware and software that depreciates and needs periodic refreshing.
    • It is a service that can be enabled extremely quickly ensuring the business continues to function with minimal data loss and it ensures your business suffers no reputational damage in the event of a disaster.
    • Whilst clients can be sympathetic to the plight of a business, their priority is to ensure they don’t suffer as a result which can lead to a haemorrhaging of customers in the event of a disaster. If there is no loss of service to clients, they won’t leave which is why RaaS is vital to businesses that are committed to taking care of their customers.
  • Testimonial

    CQC Ltd has a long working relationship with The Silver Cloud Business for all our IT Network requirements and have trusted the team to assist with any issues we have. They have always been helpful and quick to respond when we have technical problems. We certainly recommend The Silver Cloud Business for all your IT needs.

    Davina Bevan, Finance Director, CQC Ltd, Barnstaple, Devon

Featured Case Study

  • Sector / Charity

    Local Charity The Trussell Trust, Adopts Full Cloud Services in Salisbury


    Our Client 

    The Trussell Trust is a leading anti-poverty charity which supports a nationwide network of food banks. Together they provide emergency food and support to people locked in poverty and campaign for change to create a hunger free future where food banks are no longer needed. There are more than 1,200 food bank centres in the Trussell Trust’s network, roughly two thirds of all the food banks in the UK. The Trussell Trust supports these food banks to provide nutritionally balanced emergency food parcels to people in crisis who have been referred to them by advice agencies, GPs, schools, and others. Food banks also offer people support and guidance to help them resolve the crises they are facing.

    The Problem

    Inconsistent software across workstations and laptops, outdated servers and a need for a more flexible working environment

    The Trussell Trust was running a fully supported version of Windows server in a hypervisor environment with VM’s running Active Directory and Exchange 2010 and file shares.

    Workstations and laptops were running a mixture of Windows 7 and Windows 10 with Office 2010. A 2008 R2 terminal server was being used for remote access and was due to go out of support with Microsoft.

    The organisation wanted to get all IT systems, workstations, and laptops running supported software and the latest Microsoft Office applications.

    They also wanted to get away from the old version of Microsoft Exchange and move their files to the cloud and migrate into SharePoint to become less reliant on on-premise servers and remove the 2008 R2 Terminal server.

    The Solution

    Utilising the full suite of Microsoft Office tools to ensure consistency and efficiency 

    • A new Microsoft 365 tenant was created using the not-for-profit portal. AD Sync tool was installed into their on-prem environment and their Active directory was synced up with M365 in full hybrid mode.
    • Once all machines were upgraded, the email hosting on Exchange 2010 was migrated using the cutover migration process to cloud-based Exchange online. This was done with no email downtime for the users.
    • Once the mail was all cut over, the Exchange 2010 server was de-commissioned and switched off.
    • As soon as the Trussell Trust was able to proceed with the migration of files to SharePoint, this was done using the Microsoft SharePoint Migration Tool in a staged manner to avoid users not being able to access file shares.
    • Once each share was migrated it was made read-only on the on-premises systems for reference purposes only and to ensure continuity of data.
    • Microsoft Teams was also deployed during this stage to make every user experience much easier and more flexible.
    • The only exception to the SharePoint Migration was the Accounts files that were required to stay on-premises due to the accounting package in use. However, we were able to utilise the Direct Access system that was deployed earlier in the project to assist with remote access to this.

    The Outcome

    Fully supported and up-to-date in a Hybrid cloud environment

    The finished project meant that the organisation is now running its IT systems on fully supported software and operating systems, with the latest office applications in a Hybrid cloud environment. Staff are able to work much more efficiently moving forward with flexible working, with the majority of their systems fully cloud-based.

    Local Charity The Trussell Trust, Adopts Full Cloud Services in Salisbury

The Silver Cloud Business Can Help Transform How Your Business Operates and Collaborates.

Contact us today for more information or advice about Recovery as a Service (RaaS) and how it can help benefit your business.