Internet Connections

  • Introduction

    Does Your Internet Connection Give You What You Need?

    The internet connects the world, and as such, almost everyone is connected. There are so many ways to get online but is your business using the best one for its needs?

    The market is saturated with suppliers and service providers but often too much choice makes it far more difficult to find what is best for your business needs and budget which is where The Silver Cloud Business can help.

  • The challenges

    Internet Connectivity Is Like a Digital Motorway

    Most subscriber line services (ADSL, SDSL, VDSL, FTTC and FTTP) are contended services, which means that groups of subscribers are bundled together and must share the connection at the exchange. Imagine it working like a motorway, when not many people are using it, everyone can travel at speed. The more people that use it, the slower everything goes as the capacity is shared. If too many people try to use it, the whole things slow down to a crawl. Contended services work on the same basis because not everyone is expected to be using them at the same time, so there is enough capacity to go around for everyone.

  • Considerations

    The Things You Should Consider When Looking at Different Internet Connections

    A large office, with lots of users in the building, may be sharing a contended service with other offices so whilst it is OK for domestic environments to share in this way (because there are so few in each house using the internet) businesses, by their very nature, have far more people connected to the internet and so more people all vying for the same connection capacity. There are business subscriber line services which have far lower contention ratios, but you pay for what you get.

    Domestic subscriber line packages are typically 50:1 contention (50 subscribers bundled together to share the capacity at the exchange) whereas business packages tend to be 20:1, 10:1 and 5:1, each with varying costs. The lower the contention ratio, the higher the package cost.

    Leased lines, internet connections that are symmetric and uncontended, are far more suited to SME internet needs and provide a robust and reliable speeds because all the bandwidth is available all the time, not shared with others, causing issues at peak times AND they cost less than you may think!

  • Ahead of the curve

    Salisbury Is First to Full Fibre Access Offering Higher Internet Connection Speeds

    We are based in Salisbury, Wiltshire and the City is the first area in the UK to become a full fibre environment where every business and domestic property can access full fibre services, where the internet connection to the property is delivered over fibre. This makes for far higher connections speeds; however, these are still asymmetric connections (download speed is much faster than upload speeds) that are also still contended. However, the connection speeds and the bandwidth have increased significantly with connection speeds of 1Gbit/s which compared to ADSL average speed for 10Mbit/s is a 100-fold increase in download speed.

Featured Case Study

  • Sector / Category 01

    Tech tip - Outlook - receive important notifications only

    If you would like Outlook to only alert you when important emails arrive, here is how to do it:

    This involves a custom alert rule being setup for specific people who you feel are important and want to be notified about, for example Customers, mangers or the big boss!

    To set up a custom alerting rule:

    • Open Outlook
    • Locate an email from the person you want an alert from
    • Right-click the email
    • Select Rules
      • Create Rule
      • Switch on the checkbox by the sender’s name
      • Choose “Display In The New Item Alert Window” and/or “Play A Selected Sound”
      • Choose the sound file to play for the alert
      • Click ‘OK’ to set the rule

    Repeat the process for the other contacts you would like to receive alerts for...

    To set up a custom rule for a whole domain:

    • Click the Home tab
    • click on Rules
    • Manage Rules & Alerts
    • Click “New Rule”
    • Select “Apply Rule On Messages I Receive” and click the “Next” button
    • Scroll down and select “With Specific Words In The Sender’s Address”
    • Click the underlined “Specific Words” (underlined)
    • Add the domain you need to receive alerts for ( then OK
    • The domain will replace “Specific Words”
    • Click “Next”
    • Choose whether you require a sound played, an alert displayed, or both
    • Click “Finish”
    • In “Rules and Alerts”, click “Apply” to turn on the rule
    • You will then get notifications if an email comes from the specific domian
    Tech tip - Outlook - receive important notifications only

The Silver Cloud Business Can Help Transform How Your Business Operates and Collaborates.

Contact us today for more information or advice about Internet Connections and how it can help benefit your business.